Returns & Exchanges

At Apocalypse Vinyl, we want to ensure your collection survives the wasteland, which is why we offer a 30-day return window for all unopened and undamaged records. If your vinyl arrives warped or damaged during its journey through the ruins, we provide full exchanges to keep your soundtrack spinning.

1

Initiate Your Claim

Contact our support team with your order number and a brief explanation of why the record is being returned or exchanged.

2

Document the Damage

For items damaged in transit, please provide clear photos of the playback surface and the shipping packaging for our records.

3

Secure the Shipment

Place the vinyl back in its original protective sleeve and use a sturdy cardboard mailer to prevent further degradation during transit.

4

Receive Your Credit

Once our vault team inspects the return, we will issue a full refund to your original payment method or dispatch a replacement copy.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing